Eminent financial institutions like Bajaj Allianz, Bajaj Finserv, Kinara Capital, Jana Small Finance Bank and Ujjivan Small Finance Bank trust Hello English to train their employees in effective spoken and written communication. Over 9,800 FSI associates have been trained using the platform. English is of pivotal importance for the financial sector – be it for customer interaction, written communication or comprehension. Today, financial terms, circulars, and product information etc. are all in English – making it critical for employees to understand, write and speak in English.
Hence, it provides a scalable, one stop solution where users can learn English in a fun interactive manner at their own pace and through their native language. Hello English empowers the trainees with voice interactivity and video-audio learning to reduce hesitation while conversing in English through its AI powered gamified delivery format .
Since English is not only restricted to communication, Hello English tailors its content for a more personalized training in concept building, effective customer interaction and understanding industry jargon for the financial sector.
THE CHALLENGES- Varied work-shifts and schedules
- Workforce primarily coming from vernacular backgrounds and diverse roles
- Lack of personalization for varied workforce backgrounds and role
THE SOLUTION
- SCALABILITY: A mobile-first platform, Hello English makes trainings automated, standardized and scalable across 1000s of locations and job roles. Users can learn from anywhere, at any time – even when they’re offline!
- JOB-RELEVANCE + QUICK ROI: Focused on improving customer interaction and soft-skills, our Financial Service Industry course covers comprehensive topics such as simulations on customer interaction, describing various service offerings and understanding financial terminologies.
- DEEP PERSONALIZATION: Each employee goes through a personalized experience based on starting level (assessed through automated assessments), native language and job role.
- MEASURABILITY: Hello English’s AI-led, voice interactive, gamified platform improves engagement and knowledge retention in trainings, while making training impact more measurable with powerful assessments and dashboard.
- ENGAGEMENT: Leaderboards, ranks, multiplayer experiences keep employees motivated and boost completion rates and results.
Our pedagogy is proven to improve English proficiency levels by 3.7 times than other traditional learning methods.